What's actually in an annual boiler service?
A proper service is not a visual glance. It includes: burner removal and clean, combustion chamber vacuum, gas pressure check at inlet, flue gas analyser readings (CO, CO₂, ratio, flue temperature), expansion vessel charge check and re-pressurisation, condensate trap clean, system pressure check, magnetic filter inspection and clean, inhibitor level check (and top-up if depleted), control sequence test, and external visual integrity check of flue. Documented on a tablet on site, photographed, and emailed within 24 hours.
Contract tiers, what's included at each level
Essential (from £14/month): annual service + service certificate + reduced callout fee on breakdowns. Plus (from £22/month): everything in Essential + free parts cover up to £200/year + priority dispatch. Total Care (from £34/month): everything in Plus + unlimited parts and labour on the boiler + magnetic filter clean every visit + system inhibitor top-up. Pricing varies by boiler age and brand, quoted up-front after a 60-second online questionnaire.
Landlord gas safety (CP12) contracts
For landlords with single or multiple properties, we run scheduled CP12 contracts, annual gas safety inspection on every gas appliance per property, certificates uploaded to your portal within 24 hours of completion, automatic email reminder 30 days before expiry on each property. We hold the records for 7 years on our system in case of dispute.
Combined boiler + power flush + filter contracts
For boilers fitted on systems that have never been flushed, we offer a 'set-up year' bundle: power flush + magnetic filter fit + first annual service rolled into the contract start. After year one, you continue on a standard service contract, and the system is now protected.
Servicing for older / out-of-warranty boilers
A boiler past warranty is exactly when servicing matters most. We service all major brands regardless of age, including older Potterton, Baxi, Glow-worm, Ideal, Main, Alpha, Vaillant and Worcester models. Where parts availability is becoming a concern (typically 12+ years on minor brands), we'll flag it in your annual report so you can budget for replacement.
